Air India’s reputation is of a sort of futzy dowager, very uncool. Even its mascot a Maharajah in a red coat and turban with a pointy mustache seems very quaint, harking back to an old colonial India.
But this is the airline that stood up to a bully, instead of BEING the bully.
Sandip Roy: Air India to the rescue?
Courtesy of Sandip Roy/modified from original