99% Invisible: Queue Theory
On the March 27, 2-15 edition of 99% Invisible:
In the US, it’s called a line. In Canada, it’s often referred to as a line-up. Pretty much everywhere else, it’s known as a queue.
Benjamen Walker is obsessed with queues. He keeps sending me YouTube clips of queue violence. This preoccupation led him to find a man known as “Dr. Queue.” Richard Larson is a queue theorist at MIT and he talks us through some of the logic behind the design of queues.
Friday at 7:45am & 4:45pm and Saturday at 8:35am.