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Crosscurrents

Hundreds of Richmond residents file claims against Chevron

Julie Caine

If you saw the lead story of today's San Francisco Chronicle, you would have seen a photo of a long line of people outside a lawyer's office in Richmond, near a sign that says: "Chevron Claims Filed Here." 

That office belongs to Richmond lawyer Nicholas Haney, and all of those people are Richmond residents who were in line to file claims against Chevron for illness and trauma they say they've suffered as a result of the refinery fire that took place Monday night. KALW's Julie Caine stopped by to talk to the people in line Tuesday night and to the attorney fielding all of those claims.

NICHOLAS HANEY: What can they expect? Kind of every case is an individual case, kind of depends on what they went through. We are having a lot of people come in, we haven't sorted it all out yet. I'm having people fill out forms, I'll be looking at it. We need to figure out where people were, where they live, where they were at the time of the fire, and, so we don't have all the answers yet. Chevron, I hope they step up to the plate and do the right thing. They have a lot of people in this town that got sick due to their negligence.

You can hear the full audio of those voices by clicking on the player above.

NOTE: Chevron Corporation issued the following information for people seeking to file medical claims:


Chevron will open a help center in Richmond on Friday, August 10, to assist residents who want to file claims related to the incident that occurred at the refinery this week.

Help Center:
Nevin Community Center
598 Nevin Ave.
Richmond, CA

Hours of operation:
9 a.m. to 7 p.m., Monday - Friday
8 a.m. to 12 p.m., Saturday

Those wishing to file a claim by phone should call 866-260-7881. Live operators are available 24 hours a day, seven days a week.

Residents who have already filed a claim by phone do not need to visit the help center.

We have reports that individuals may be calling members of the community about making claims. These are not Chevron representatives. There are only two ways a claim can be filed: by calling 866-260-7881 or or by visiting the help center at 598 Nevin Ave.

The claims process has been set up through Crawford and Company. We intend to compensate our neighbors for medical and property expenses incurred as a result of the incident.

Those who call the claim line will be asked a series of questions about their claim, which will then be routed to adjusters. Adjusters are attempting to respond to all claims within three days. Chevron will strive to pay appropriate and reasonable claims, including out-of-pocket medical and property-damage expenses.

Crosscurrents