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99% Invisible: The Age of Algorithm

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Computer algorithms now shape our world in profound and mostly invisible ways. They predict if we’ll be valuable customers and whether we’re likely to repay a loan. They filter what we see on social media, sort through resumes, and evaluate job performance. They inform prison sentences and monitor our health, and most of these algorithms have been created with good intentions ...

The goal is to replace subjective judgments with objective measurements. But it doesn’t always work out like that. “I don’t think mathematical models are inherently evil — I think it’s the ways they’re used that are evil,” says mathematician Cathy O’Neil, author of the book Weapons of Math Destruction: How Big Data Increases Inequality and Threatens Democracy. [...]