Alameda Coroner’s Bureau works to return human remains to cremation service customers
Oceanview Cremations performed funeral services for Bay Area residents between 2011 and 2022, and they had a business license for a majority of that time.
The California Secretary of State’s Business Programs Division shows that Oceanview Cremations’ business license lapsed in 2018. But it continued to operate — and rack up customer complaints.
Customers complained that the bodies of their loved ones waited for months to be cremated and that Robert Smith ignored them, lied to them, and failed to secure death certificates in a timely manner.
The Alameda County Coroner’s Bureau recovered the remains from the Hayward warehouse on March 1. Authorities found six bodies and the cremated remains of 154 others.
The bureau has identified five of the bodies, but it needs help identifying the other one. While the cremated remains were marked, the Bureau also requests assistance in reaching the families of the deceased.
Anyone who did business with Oceanview Cremations, between 2013 and 2021, is encouraged to reach out to the coroner’s bureau.