San Francisco's Muni ridership reached 158 million trips in 2024, edging ridership recovery up to 75 percent of pre-pandemic numbers.
Officials also said the agency received its highest customer ratings since 2021.
Muni officials said the agency's investment in frequent service, with arrivals every 10 minutes or less, played a key role in the gains.
Muni's recovery comes as the San Francisco Municipal Transportation Agency faces short-term and long-term fiscal challenges, with a $50 million budget deficit starting this July growing to a $320 million deficit when federal and state one-time relief funds are exhausted by June 2026.
